Privacy Policy
Welcome to Vinayak Gems and Jewellery. We value your trust, and protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.vinayakgemsandjewellery.com (the “Website”) and use our services.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
1. Information We Collect
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed securely via third-party gateways)
Note: We do not store your card or UPI details on our servers.
b. Non-Personal Information
We also gather certain technical data to improve your website experience, such as:
- IP Address
- Browser Type and Version
- Device Type and OS
- Pages Viewed and Time Spent
- Referring Website or Search Engine
c. Cookies & Tracking Tools
Our Website uses cookies, pixels, and similar technologies to:<br
- Personalize your experience
- Track website performance
- Analyze user behavior
You may disable cookies anytime through your browser settings, although doing so may limit some site functionality.
2. How We Use Your Information
- Process and deliver your orders
- Respond to your queries and provide customer support
- Send updates about your order via SMS, Email, or WhatsApp
- Share promotional offers and new product updates (you can opt out anytime)
- Improve website performance and user experience
- Detect and prevent fraud or misuse
3. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
Third-Party Service Providers: Payment processors, shipping partners, analytics tools, and marketing platforms
Legal Authorities: If required by law or to protect our rights
4. Payment Security
All transactions on our Website are securely processed through PhonePe reputed payment gateways. We do not store your credit/debit card numbers, CVV, UPI details, or net banking credentials.
Our partners follow PCI-DSS compliance and encryption protocols to ensure your payment data remains secure.
5. Your Rights & Choices
You have the right to:
- Access, update, or correct your personal data
- Request deletion of your personal data
- Opt out of marketing communications anytime
- Disable cookies through your browser
To make such a request, please contact us at support@vinayakgemsandjewellery.com.
6. Third-Party Links
Our Website may include links to other websites or platforms for your convenience. Please note that we are not responsible for the privacy practices of these external sites. Always review their privacy policies before submitting any personal data.
7. Data Retention & Protection
We retain your personal information only for as long as needed to:
- Fulfill your orders
- Resolve disputes
- Comply with legal obligations
We implement strong security measures — including firewalls, encryption, and regular audits — to protect your data from unauthorized access or misuse.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal requirements.
All updates will be posted on this page. We encourage you to review this policy regularly.
9. Contact Us
If you have questions, feedback, or complaints about our Privacy Policy or how we handle your data, feel free to contact us:
📧 Email: vinayakgemsandjewellery@gmail.com
📍 Address: C-16, Greater Kailash Colony, Lalkothi, Jaipur, Rajasthan – 302015
📞 Phone: +91 99285 91945
Thank you for choosing Vinayak Gems and Jewellery. Your trust means everything to us.
